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Returns & Exchanges

Returns
  Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error are not eligible for return or exchange. 





Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 business days of confirmed approval.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at myfashionobsessionorders@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.


Exchanges (if applicable)
We only exchange items if they have been fulfilled incorrectly or if there is a manufacturer defect. If you need to exchange it for the same item, send us an email at myfashionobsession1@gmail.com.  



Shipping

***WE ARE NOT RESPONSIBLE FOR ANY LOST ITEMS. ALL CLAIMS MUST BE FILED WITH USPS****

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.